Why is there no per-token billing?
We don't resell inference. With BYOK, you bring your own Anthropic, OpenAI, Gemini, or Grok key and pay their rates directly — no markup. Run local inference and your AI bill is genuinely $0/mo. The Workeon bill is the same every month, regardless of how hard you push the agents.
What does the Pioneer 20 offer actually include?
The first 20 approved businesses get the Studio plan free for the lifetime of the product. No card. No expiry. Pioneers also get free support through GA; after GA, support add-ons (concierge, custom kit) follow standard pricing — but the subscription stays free forever.
Is there a free trial of paid tiers?
Yes. Solo is free forever and gives you the full OpenClaw capability set on a single workspace. We also offer a 14-day no-card trial of Studio if you want to feel cloud sync and mobile approvals before committing. 30-day money-back guarantee on both paid tiers.
What's the concierge setup?
An optional 90-min Zoom where we pair your channels, author your MEMORY.md, and wire your first routine live. $149 standard, $99 for Studio subscribers, included quarterly on Agency. Designed for owners who'd rather have us drive the setup than figure it out alone.
What if I outgrow Studio?
Upgrade to Agency in-app at any time. Workspaces and brain content travel with you — no re-onboarding. Studio is single-business, single-seat; Agency adds 20 workspaces, 10 seats, RBAC, and priority support.
Can I bring my own model?
Yes. Workeon supports Anthropic, OpenAI, Gemini, Grok, OpenAI-compatible local servers, and bundled local models (Gemma 4, Kimi 2.5, Qwen 4). BYOK works on every tier including Solo. Per-workspace BYOK key isolation is on Agency.
When can I actually pay for Studio or Agency?
Stripe billing is on the immediate roadmap. Today, paid tiers are waitlist-only — we're locking in our Pioneer 20 first so the first paid cohort arrives with a battle-tested product.